Partial capture

Why use partial capture?

To charge the customer for only part of the order, see the procedure for each of our plugins in this article.

When you capture only parts of the order, you still have a valid reservation on the remaining part of the original order sum. So if you know that you will receive one of the items in the order later, you can send the first part of the order right away, and capture only part of the sum, before capturing the remaining amount later later.

If you have made a partial capture on an order and know that you will no longer need to capture the remaining sum of the original authorized amount, go to the section on cancellation of the remaining sum.

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For WooCommerce users

1. ​​​​​​​Set the status of the order to "Pending" in WooCommerce
2. Remove the product lines you do not want to charge for
3. Set the status of the order to "Completed" in WooCommerce

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Complete the remaining sum of the order

If you wish to capture the remaining amount of an order that has been partially captured, do the following:

1. ​​​​​​​Go to Payments in Dintero Backoffice and search for the order number
2. Press Capture
3. Tick ​​off the remaining product lines you want to charge the customer for (and correct the sum on this product line if you do not want to charge the customer for the entire product line).
4. Confirm by pressing Capture **** NOK/SEK

Cancel the remaining sum of the order

If you have made a partial capture on an order, and know that you will no longer need to capture the remaining sum, you do not need to do anything - the reservation will disappear from the customer's bank account after a relatively short time . If the customer cannot wait or you want to release the remaining authorization as quickly as possible, do the following:

1. ​​​​​​​Go to Payments in Dintero Backoffice and search for the order number
2. Press Cancel
3. Confirm by pressing Cancel the transaction