Send Payment link

Updated:
Jun 18, 2024

What is payment link?

Payment link means that you can receive payment from an end customer without them having to go to an online store or put the products they want in the shopping cart.

Why send payment link?

There can be several reasons for sending your customers a payment link. Here are some scenarios where a payment solution is a good alternative:

  • Sellers who will sell goods physically on e.g. fairs or door-to-door
  • Request a new payment for an order that you have mistakenly managed to cancel or refund
  • Backup solution if customers do not get paid in the normal way due to technical problems or other reasons

How do I send payment link?

All Dintero's customers can send Betalingslink to their end customers via the Dintero Backoffice. Here's how to send payment links:

Step 1

Log in to Dintero Back Office and press on Send payment link when you are on Dashboard- tab.

"Send payment link" button in Dintero Backoffice

step 2

Choose which payment methods you want to offer your customer to pay with. You can choose all or just one.

Payment options for when generating a payment link

Step 3

Add product lines to be sold. These will be shown to the end customer in the checkout when they pay, and will appear on the PDF that can be downloaded on the order from Backoffice.

You must enter description, Number, and unit price. Standard VAT is set at 25%, but this can also be changed if you wish.

To remove a product line you have entered, press the red cross to the right of the product line.

Item description fields for when generating a payment link

Step 4

Enter what you want it to be the reference (order number) of this payment which will appear on the payment report when you are paid money for this order.

You can also choose how long you want the customer to have to pay this order. You can choose 1 day, 1 week or 1 month.

If you already know the address at which the customer will receive the goods, you can leave the option unmarked for the customer to fill in their physical address (Checkout Express).

You can also choose whether the money should be withdrawn from the customer's account immediately or whether you want the order to be placed with a status authorized until you are ready to complete the order. If you want the money to be withdrawn automatically, tick the box Deduct amount automatically. Do you want to know more about the different transaction statuses an order can have, read more here.

Options for payment link

Step 5

Finally, you have to choose how you want the customer to receive the payment link.

Options for format of payment link

SMS/Push will send an SMS to the customer's phone number if multiple payment methods are selected i step 2. If only Vipps has been selected as a payment option, the customer will receive a push notification to open Vipps instead of SMS.

iPhone with payment link SMS displayed

E-mail- option will ask you to enter an email address and then open the default email application on your computer or mobile. The email address you entered will be set as the recipient, and the text field of the email will have a link to the payment that the customer can click on.

Link will simply create a URL that you can copy and deliver to the customer in the format you want.

Congratulations, you have now sent a payment link! 🎉

In Backoffice, you can see "live" when the customer has opened the payment link and when they have paid.

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